THE HELPFUL DETAILS
A few good questions.
Everything you need to feel comfortable choosing your next watch.
Is KREPA a watch brand or a watch shop?+
KREPA is an independent online watch shop. We bring together a range of watch designs and manufacturers. The product photographs and description show the watch you are buying.
How do I choose a colour or finish?+
Open a watch and use Choose your option. The photograph, price and availability update for that selection. Check your chosen option and quantity in the bag before checkout.
How much is delivery?+
Delivery options and charges are shown at checkout. If you need your watch by a particular date, contact us before ordering.
Read delivery & returnsCan I return my watch?+
You have 14 days from receipt to request a change-of-mind return. Read the full policy for return postage, condition and refund details.
Read delivery & returnsWhich payment methods can I use?+
The available payment methods are shown in our secure Shopify checkout. Express payment options depend on your device, location and the services available to you.
Will I receive more than one watch?+
A quantity of one means one watch in the selected style, unless the product description explicitly says otherwise. Gallery photographs may show several colours for comparison.
How can I check my order?+
Use the order-status link in your confirmation email or open My account. You can also contact us with your order number for help.
My accountAre all watches waterproof?+
No. Protection varies between models, and some watches are not water-resistant. Follow the instructions supplied with your watch and contact us if a rating is important to your purchase. Avoid hot water and steam.