KREPA CUSTOMER CARE
Privacy policy
Last updated: 4 October 2026
This notice explains how KREPA handles personal information when you visit our store, place an order or contact us. KREPA is responsible for the personal information described here, except where a service provider acts as an independent controller.
Information we use
We receive the contact, billing, delivery and order details you provide, messages you send us, and information needed to process payments. Shopify and payment providers handle payment credentials securely; do not email card details to us. Our store also receives technical information such as device, browser, IP address and interactions with the website.
Why we use it
We use information to fulfil orders and provide requested support (performance of a contract), keep records required by law (legal obligation), and protect the store, prevent fraud and improve our service (legitimate interests, balanced against your rights). Where consent is required, including for optional marketing or certain cookies, we rely on that consent. You can withdraw it at any time.
Shopify and other recipients
Shopify hosts our online store. Information may be shared with Shopify, payment processors, delivery providers and professional advisers where needed to operate the business. We may also disclose information to comply with the law or protect legal rights. These providers may process information under their own privacy notices. Learn more in Shopify’s privacy policy.
If Shopify Enhanced Services are enabled, Shopify may also use data about your interactions with this store, other merchants and Shopify to provide those services. Shopify acts as the controller for that processing; its privacy notice explains the relevant choices and rights.
Cookies
Necessary cookies support functions such as the cart and checkout. Where optional analytics or advertising cookies are used, applicable consent choices should be presented through the store’s privacy controls. You can also manage cookies in your browser; disabling necessary cookies may affect the store’s functions.
Transfers and retention
Our service providers may process information outside the United Kingdom. Where required, appropriate safeguards are used for international transfers. We retain information only as long as needed for the purposes above, including applicable record-keeping requirements and resolving disputes.
Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction or portability of your information, or object to particular processing. You may withdraw consent without affecting earlier lawful processing. Contact us to exercise these rights. We may need to verify your identity.
You can complain to the Information Commissioner’s Office. We would welcome the opportunity to address your concern first.
Contact
KREPA
151 Ealand Road, Batley WF17 8JE, United Kingdom
Email: krepa-watches@proton.me
We may update this notice when our services or obligations change. The date above identifies the current version.